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Progressive Insurance | Brand Guidelines

•The Voice•Character Writing•Flo

Introduction to character writing

At Progressive, our characters—like Flo and Dr. Rick—are more than spokespeople. They’re trusted guides, relatable experts, and friendly faces who embody our brand’s core tenets. Read on to learn how to write for the range of Progressive's personalities.

Flo

Our first and America’s longest running spokesperson, Flo is our company’s biggest cheerleader. She is bubbly, upbeat, and enthusiastic about Progressive insurance above all else.

  • Extrovert
  • Eager to help
  • Lightly sells product by easily turning the conversation to insurance

Before writing for Progressive characters or viewpoints, please make sure you have clear, explicit permission from your Marketing contact.

‹Brand BehaviorsCharacters: Jamie›

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