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Progressive Insurance | Brand Guidelines

•The Voice•Character Writing

Character Writing

Our characters are some of the most recognizable voices in advertising and writing them well is an art. This section covers leading characters in the Progressive universe: Flo, Jamie, Mara, Dr. Rick, Alan, Janice, and the rest of the squad. Each entry covers who they are, how they sound, their key behaviors, common channel pairings, and what they'd never say.

Note: Character-driven copy follows strict guidelines and needs Marketing approval before publishing. Reach out to brand@progressive.com for more information.

Flo

Our first and America’s longest running spokesperson, Flo is our company’s biggest cheerleader.

Jamie

Extremely likable and Flo’s BFF.

Mara

A counterbalance to Flo, Mara's sharp wit and snarky humor tells it like it is.

Alan

An equalizer among the crew, Alan’s sensible nature keeps it light and easy.

Dr. Rick

Dr. Rick is a fictional behavioral doctor helping young homeowners avoid “Parentamorphosis”—the condition where people slowly start acting like their parents.

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