Why do we need naming guidelines?
Names help consumers, customers, and agents find what they need and help our brand and business grow.
Our approach is informed by research, which told us that most consumers and customers find our category to be confusing. By naming our solutions, products and product add-ons consistently and simply, we support the experience we want our customers to have—one that is straightforward, clear, and easy to understand.
When we talk about naming guidelines, we’re referring to how products and offerings are named and used in copy, conversation, and written communication—not how they appear visually in our logo.
These guidelines illustrate how to develop names that support this creative direction.